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Insights

Practical thinking on marketing, sales and customer success — ideas, frameworks and field notes from the Salespuzzle team.

Do You Really Know the Salespeople in Your Sales Team?

Most businesses know how much their salespeople sell. They know their targets. Their pipeline. Their conversion rates. Their average deal…
Sales21 Sept 20262 min

The Proposal Has Been Sent. What Happens Next?

The world of proposal writing has changed I have worked with hundreds of sales organisations during my career, and proposals are one of the…
Sales6 Aug 20264 min

“We Lost on Price” Is Rarely the Whole Story

Why Won/Lost reviews should become one of the most valuable sources of commercial insight in any business I have worked with hundreds of…
Sales6 Aug 20262 min

You MOT Your Car. When Did You Last Assess Your Commercial Engine?

Why every business needs a regular review of how it attracts, wins and retains customers Businesses routinely inspect the things they…
Sales6 Aug 20262 min

Your Website May Be Working. But Is It Commercially Ready?

Your Website May Be Working. But Is It Commercially Ready? Most businesses know they should review their website. But when they do, the…
Website6 Aug 20262 min

The Most Expensive Deal in Your Pipeline Could Be the One That Never Closes

Why qualification and won/lost insight must work together Over the years, I have worked with hundreds of sales organisations. One of the…
Sales6 Aug 20262 min

SMEs Might As Well Burn Their Marketing Budget

Every month, thousands of SMEs pour money into marketing. Google Ads LinkedIn Ads SEO Content Social Media Email campaigns PR And then they…
Marketing22 May 20264 min

AI Sales Coaching — The Future of Sales Enablement

Traditional sales coaching is expensive, inconsistent, and difficult to scale. Many SMEs simply cannot afford full-time sales coaches. This…
AI22 May 20261 min

Why Sales Need AI — Right Now

Artificial Intelligence is changing sales faster than many sales teams realise. For larger enterprises, AI-driven sales tooling has existed…
AI22 May 20261 min

Why Deals Stall — And What Sales Teams Usually Miss

One of the most common frustrations in sales is stalled opportunities. A deal looks promising. Meetings go well. The prospect seems…
Sales22 May 20261 min

Why Most CRM Projects Fail in SMEs

Many SMEs invest in CRM systems expecting instant sales transformation. Unfortunately, most CRM projects fail to deliver the expected…
CRM22 May 20261 min

Why Most SMEs Struggle to Generate Consistent Leads

For many small and medium businesses, generating leads feels unpredictable. One month enquiries are flowing. The next month everything goes…
Marketing22 May 20261 min

Why Traditional Marketing Models Are Failing SMEs

For decades, businesses have relied on traditional marketing models and frameworks to guide their marketing strategy. You will almost…
Marketing22 May 20265 min

Why Most SMEs Have Hidden Sales Gaps They Cannot See

Many businesses believe they have a lead problem. Others believe they have a conversion problem. Some believe they need more salespeople.…
Sales22 May 20261 min

Why Sales Productivity Is the Hidden Growth Opportunity

Most businesses focus on hiring more salespeople. Few focus on improving productivity. The Hidden Problem Salespeople often spend huge…
Sales22 May 20261 min

Why Marketing and Sales Must Work Together

One of the biggest growth barriers in sales is misalignment between marketing and sales. Marketing generates leads. Sales says the leads…
Growth22 May 20261 min

Why SMEs Need a Sales Methodology

Most SMEs grow sales reactively. They rely on talented individuals rather than repeatable systems. This works… until growth stalls. What…
Methodology22 May 20261 min

AI Is Not Replacing Salespeople — It Is Replacing Inefficiency

There is growing fear around AI replacing sales teams. In reality, AI is far more likely to replace inefficiency than people. The Real…
AI22 May 20261 min

75%+ of SME's are missing out

Research and industry benchmarks suggest only 10–25% of SMEs apply - sales methodology + sales process + CRM + Sales tools that drive…
Sales7 May 20261 min

The Customer Journey

It's essential to make the customer's life as easy and uncomplicated as possible when they're considering buying your products or services.…
Growth17 Nov 20252 min

Qualify again once the deal is lost

When opportunities are qualified well you will rise through all the steps of the sales cycle until you get to the top and win. If…
Sales17 Nov 20251 min

Interviewing Sales Professionals

This is a tricky subject. When you are interviewing a sales professional, they are going to be selling to you - right? That is their job,…
Sales17 Nov 20252 min

I'm a Sales Celebrity - Get me out of here

We have all worked with them - the salesperson who believes they are the best and who deserves special treatment. They are at the top of…
Sales17 Nov 20252 min

Only 1 in 250 Hit Sales Target

According to Harvard Business Review, only 1 in 250 salespeople hit their target. Think about that. Something is seriously wrong if targets…
Sales17 Nov 20252 min
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